FAQ
“The Georgia Tech Supply Chain program is rich in content. Dr. Frazelle presents the material in a way that is both informative and engaging. He encourages active participation from the attendees which brings even greater value to the success of the classes. The program also allows participants an excellent opportunity to network with individuals from different industries.”
Mike Eischer, director of outbound transportation (Schneider Logistics)
Learn more about the Supply Chain Training and Logistics Courses program >
Frequently Asked Questions
CEUs | Hotels | OSHA Program FAQ | Policies | Transcripts
What To Do In Atlanta | Workforce Development (WIA)
Click on the questions below for answers:
Registering
- How do I register?
- How do I register a group of people?
- I misplaced my confirmation letter. What do I do?
- I forgot my password to login and register. What should I do?
- Can I register multiple people online under one account profile?
- Why do I need to supply my Social Security Number and birth date to register?
- What types of payment do you accept?
- How do I register online if I am paying by Purchase Order, check, or SF-182?
- My company requires an invoice prior to issuing a Purchase Order. How do I get an invoice?
- Are Georgia Tech certificate programs approved for WIA?
- May I use the Hope Scholarship? Is there financial aid available?
- I'm over 62 years old and a Georgia resident. Do I qualify to take your courses for free?
- What discounts are available?
- How do I cancel my registration?
Certificate
During your Course
- Where is my course located?
- How does my office get in touch with me during a course?
- What if I need to leave the course due to an emergency?
- May I bring my cell phone or pager?
- Where do I park? Is there a charge?
- How do I get to the airport?
After your Course
General
- What is your cancellation policy?
- Can I walk from my hotel? If not, what transportation options are available?
- What is your policy for the disabled?
- What should I wear?
- What is the weather like?
- What is there to do in Atlanta?
- I have moved. How do I update my address?
- How do I remove myself from your mailing list?
Registering
1. How do I register?
-
Online or by Registration Form
- Phone: 855-812-5309 (9 a.m. to 4 p.m. EDT Monday-Friday)
2. How do I register a group of people?
You can register a group of people by phone by calling our registration office at 855-812-5309, or you may download our Group Registration Form, fill it out, and fax it to our registration office at 404-894-8925.
3. I misplaced my confirmation letter. What do I do?
Call our registration office at 855-812-5309 to request a new letter.
4. I forgot my password to login and register. What should I do?
If you have forgotten your password, go to the login screen, click on the "Forget your password? Click here" on the lower left side of the screen and follow the instructions. After you correctly answer the password reminder question the system will display your password.
Note: If you have not registered online since January 2004, you will not be able to use this feature. Please call our registration office at 855-812-5309 for assistance.
Once you can log in, you must select a password reminder question in case you forget your password.
If you cannot remember the e-mail account you used to register or answer your password reminder question incorrectly, call our registration office at 855-812-5309 for assistance.
5. Can I register multiple people online under one account profile?
It is not possible to register multiple people online. You must create a unique account for each registrant.
You may register more than one person by calling our registration office at 855-812-5309 or downloading our registration form, and faxing it to 404-894-8925. You must have each registrant's
- Full legal name
- Date of birth
- E-mail address
- Company name
- Contact address
- Credit card information
6. Why do I need to supply my Social Security Number and birth date to register?
The Georgia Tech database contains hundreds of thousands of records, so we want to be sure we create (or update) the correct records when processing registrations. We need to be able to differentiate registrants who have the same or very similar names so we may accurately apply payments and maintain attendance history.
Georgia Tech takes data security very seriously and maintains strict compliance with FERPA regulations. We NEVER sell or give out registrant information unless specifically requested in writing by the registrant. Feel free to call 855-812-5309 with any questions.
7. What types of payment do you accept?
- VISA, MasterCard, American Express, and
- Discover
- Checks
- Wire transfers
- Approved Purchase Order or SF-182 Form, which must be submitted when you register.
- Georgia Tech employees may submit a PeopleSoft number and Document ID using the Purchase Order option. P-cards cannot be used to pay for DLPE courses.
8. How do I register online if I am paying by Purchase Order or SF-182?
Select "P.O., SF-182, or PeopleSoft" payment method option on the Verification page of the online registration process. Complete the requested fields and the online part of your registration. Next, submit your approved Purchase Order or SF-182 to our registration office via e-mail or fax at 404-894-8925.
9. My company requires an invoice prior to issuing a Purchase Order. How do I get an invoice?
You may receive an invoice quote by calling our registration office at 855-812-5309 or e-mail peregistration@gatech.edu.
10. Are Georgia Tech certificate programs approved for WIA?
Yes, Georgia Tech is an approved eligible provider for WIA. We have worked with several people to successfully obtain the training they need to seek employment. Click here for the step-by-step process and additional resources needed.
11. May I use the Hope Scholarship? Is financial aid available?
Financial aid, scholarships, and grants are only available for credit courses. Our professional education programs do not provide academic credit and therefore do not qualify for typical financial assistance programs.
Some employers offer tuition assistance and/or reimbursement programs. Check with your Human Resource Department to see if your company offers such benefits.
12. I'm over 62 years old and a Georgia resident. Do I qualify to take your courses for free?
The 62 yrs old program is for participation in for-credit courses only. It is a State-funded program, but the State of Georgia does not pay for noncredit professional education courses. Click the web links below for additional information:
13. What discounts are available?
We do not offer a standard discount structure for all of our programs. Any available discounts are determined on a course-by-course basis at the discretion of the academic administrator.
If a program has discounts available, they may be listed on our Web site. If none are listed, more than likely there are no discounts available.
14. How do I cancel my registration?
If you cannot attend a course, you may cancel, transfer to another course, or substitute someone else to attend in accordance with our attendee cancellation policy. To make your request, complete the Cancellation • Substitution • Transfer Request Form and submit it to registration via e-mail or fax:
- E-mail: peregistration@gatech.edu
- Fax: 404-894-8925
Canceling your registration does not guarantee a refund. Review our Cancellation • Refund • Transfer, & Substitution Policy to see if you are eligible for a refund.
Certificate
1. How do I complete a certificate?
Each certificate program has required courses that must be completed. Once you have completed the certificate requirements, call 855-812-5309 so we may verify your course history and issue your certificate.
Click here to learn more about our certificate programs, or you may call 855-812-5309 for assistance.
2. May I earn college credit?
Professional Education courses do not provide academic credit that may be applied toward a college degree. Instead, Continuing Education Units (CEUs) or Professional Development Hours (PDHs) are awarded.
Academic credit is available for students enrolled in our Distance Learning master's degree programs. Call 404-894-3378 from 8 a.m. to 5 p.m. EDT Monday-Friday, or click here to learn more about our Distance Learning programs.
During Your Course
1. Where is my course located?
Most Georgia Tech Professional Education courses are held at the Georgia Tech Global Learning Center.
We also hold select courses at off campus locations. Refer to your course brochure or Web page to determine your course location. You may also obtain the course location information from your confirmation letter.
2. How does my office get in touch with me during a course?
At each location, a message number is given on the first day of class should your co-workers need to contact you during regular business hours. Your co-workers may also call 855-812-5309 to relay a message to you.
3. What if I need to leave the course due to an emergency?
We may either transfer you to the next offering of the course or refund your registration fees.
4. May I bring my cell phone or pager?
You may bring your cell phone or pager. Please use them only in break areas. Also, turn the ringers off and set pagers to vibrate to minimize class disruptions.
5. Where do I park? Is there a charge?
The Technology Square parking deck is attached to the Global Learning Center and is convenient and accessible from Spring Street. Hourly rates range from $2 per hour to $10 per day.
6. How do I get to the airport?
Use Atlanta’s commuter rail line, MARTA
We recommend using MARTA for transportation to and from the airport. The airport station is on the same line with the MARTA station closest to the Georgia Tech Global Learning Center, so you can stay on the same southbound train. Average travel time between the Midtown Station and airport is 22 minutes. One-way fare is $1.75.
Visit the MARTA Web site for additional information, or ask our concierge when you arrive.
If going by car
From the Georgia Tech Global Learning Center, exit the parking deck and head south on Spring Street until you reach on ramp for Interstate 75/85 South. The highway splits in approximately six miles—continue on I-85 South. From I-85 South, take Exit 72, Camp Creek Parkway/Atlanta Airport. Follow the airport signs to find your terminal.
Note: The airport is only 13 miles from the Georgia Tech Global Learning Center, however traffic conditions fluctuate greatly and may cause delays. If traffic is light, then travel time to the airport about 20 to 25 minutes. If you are traveling to the airport during a weekday afternoon (anytime after 3 p.m.), you are headed in the same direction as our rush-hour commuter traffic. Travel time to the airport will increase and might double. Plan accordingly.
If going by taxi
Taxi service is readily available. Taxis are stationed at the entrance to the Georgia Tech Hotel, adjacent to the Georgia Tech Global Learning Center. The fare to the airport is a flat rate of $32 for one passenger. Additional passengers are charged a small fee. See our concierge or the Georgia Tech Hotel’s concierge if you need further assistance.
After Your Course
1. How do I request a transcript or replacement certificate?
Submit your request via e-mail to transcripts@pe.gatech.edu with the following information:
- Full legal name (first, middle, last)
- Date of birth
- Email address associated with your Professional Education courses
- Course titles
- Course dates (approximate)
- Name of company you worked for when you attended courses
NOTE: If your preferred name is different from your legal name, please provide that as well.
2. Whom do I talk to about regulatory issues?
Questions about regulatory issues should be directed to:
| Subject | Contact | Phone |
| Defense Technology | Dr. Bill Holm | 404-385-6158 |
| Economic Development | Robert Lann | 404-894-4595 |
| Hazardous Materials | Kevin Kamperman | 404-407-7209 |
| Logistics | Carole Bennett | 404-894-9138 |
| OSHA |
Dan Ortiz Myrtle Turner Karen Bartley |
404-407-8276 404-407-8066 404-407-8317 |
| Lean, Quality, Environmental Management | Tim Israel | 404-894-2272 |
General
Georgia Tech Professional Education Cancellation Policy
Georgia Tech Professional Education (GTPE) reserves the right to substitute instructors, change course dates and locations, or cancel a course due to insufficient enrollment or unforeseen events. If GTPE must cancel a course, participants will be notified via email or phone and will be given the option for a full refund or to transfer their registration to another course. GTPE is not responsible for non-refundable plane tickets, hotel and rental car deposits, nor any other expenses incurred.
Click here to view our Attendee Cancellation Policy.
1. Can I walk from my hotel? If not, what transportation options are available?
Several hotels are within walking distance of the Georgia Tech Global Learning Center. Check with your hotel concierge to determine if you would prefer to walk or if a shuttle may be available.
2. What is your policy for the disabled?
The Georgia Tech Global Learning Center is ADA compliant. Should you require special services or need specific assistance, call us at 855-812-5309 before you arrive so we can better assist you.
3. What should I wear?
Business casual is the most appropriate attire. Casual slacks and button-down shirts or golf shirts are appropriate.
We recommend bringing a light jacket or sweater in case the room temperature is too cool for you. In the instances where more casual attire is appropriate (for courses with outdoor laboratories, etc.), you will be notified in the course brochure or your confirmation letter.
4. What is the weather like?
- In the spring and fall, the weather is warm, usually in the 70s and 80s during the day, and cool in the evening, usually in the 40s and 50s.
- In the winter, temperatures can drop to the 30s or 40s during the day and into the 20s at night.
- During the summer months, Atlanta is hot and humid with temperatures reaching into the mid-90s or higher.
- Visit the Weather Channel for up-to-the-minute weather conditions.
5. What is there to do in Atlanta?
Visit Access Atlanta to discover what is happening in Atlanta. You may also want to visit the Atlanta Visitors and Convention Bureau.
If you would like to see a Georgia Tech athletic event, visit the Georgia Tech Athletic Association at for event schedules and ticket sales.
6. I have moved. How do I update my address?
Submit your new address information, along with your GTID number (9-digit number starting with a "9") via email to peregistration@gatech.edu
7. How do I remove myself from your mailing list?
Contact us at 855-812-5309 or e-mail us at peregistration@gatech.edu.
