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Warehousing plays a critical role in assuring high levels of customer service and overall supply chain performance. It minimizes the effects of supply chain inefficiencies; improves logistics accuracy and inventory management; allows product accumulation, consolidation, and customization; and helps mitigate risks of supply chain disruption. However, due to SKU proliferation, time compression, smaller order sizes, international orders, and increased security requirements, the workload and complexity for most warehouse operations has increased dramatically. In many cases the cost of warehousing has increased accordingly.

In World-Class Warehousing and Material Handling^SM learn the principles, practices, metrics,and systems that combine to minimize a warehouses labor, space, capital, and error costs. Understand the principles and practices that are common denominators of world-class warehousing. Gain a decade's worth of logistics research, education, and consulting project experience. Develop your own warehouse master plan to support the corporation's overall logistics strategy.

At the core of World-Class Warehousing and Material Handling^SM is Dr. Frazelle's RightHouse^TM model for warehouse operations, part of LRI's RightChain^TM supply chain logistics model. The RightHouse^TM model, toolkit, and project initiatives are responsible for millions of dollars in annual savings and are running world-class warehouses in nearly every major industry throughout the world. Typical results include 15% to 30% overall reduction in warehousing costs, significant increases in inventory and shipping accuracy, and 10% to 25% increases in storage density.

Each on-campus course attendee will receive a copy of Dr. Frazelle's World-Class Warehousing and Material Handling book, the first widely published methodology for warehouse problem solving across all areas of the supply chain. The book breaks through the confusing array of technology, buzzwords, and third-party providers to describe the principles required for designing and implementing world-class warehousing operations.

• Warehouse and distribution managers
• Material handling and material management personnel
• Industrial engineers
• Operations and facilities managers
• Key personnel committed to improving order picking
• Systems analysts

• Design warehouses to maximize your supply chain efficiency
• Evaluate how to measure and benchmark warehouse performance
• Design and implement cross-docking
• Examine how to select the optimal storage mode
• Determine how to optimize item slotting, batch picking, and pick sequencing
• Choose the optimal paperless technology and WMS
  

RightHouse™: The Role of Warehousing in Logistics & Business

• How to Design Warehouses to Maximize Supply Chain Efficiency
• How to Determine the Optimal Mission for Warehouses and Distribution Centers

RightViews™: Warehouse Activity Profiling & Data Mining

• ABC Popularity Analysis
• Demand Families
• Order Completion Analysis
• Peak to Average Ratios
• Staffing Requirements Analysis

RightScores™: Warehouse Performance, Cost & Value Measures

• How to Measure and Benchmark Warehouse Performance
  • Warehouse Financial Measures
  • Warehouse Productivity Measures
  • Warehouse Quality Measures
  • Warehouse Cycle Time Measures
• Benchmarks for Warehouse Performance
• How to Measure and Motivate Warehouse Operators
• How to Justify Warehouse Projects

RightIns™: Receiving & Putaway Practices & Systems

• How to Design and Implement Cross- Docking
• How to Achieve Directed Putaway
• How to Achieve Interleaving
• How to Maximize Dock Efficiency
• How to Minimize Dock-to-Stock Time

RightStore™: Storage Systems Optimization

• How to Select the Optimal Storage Mode
• Pallet Storage & Retrieval Systems
  • Floor Storage, Single-Deep Rack, Double-Deep Rack, Push-Back Rack, Pallet Flow Rack, Lift Trucks, Turret Trucks, ASRS Machines
• Case Storage & Retrieval Systems
• Broken Case Storage & Retrieval Systems
  • Bin Shelving, Carton Flow Rack, Storage Drawers, Carousels, Automated Dispensing
• How to Determine Space Requirements
• How to Maximize Storage Density

RightPick™: Order Picking Principles & Systems

• How to Optimize Item Slotting
• How to Optimize Batch Picking
• How to Optimize Pick Sequencing

RightShip™: Unitizing & Shipping

• How to Minimize Shipping Costs
• How to Prevent Shipping Damage
• How to Configure Shipping Operations
• How to Choose Containers

RightPath™: Warehouse Layout Optimization

• How to Minimize Warehouse Travel Time
• How to Streamline Warehouse Flow
• How to Locate Warehouse Activities

RightTools™: Warehouse Management Systems

• How to Choose the Optimal Paperless Technology
• RFID Tags, Voice Headsets, Pick-to-Light
• RF Terminals, Smart Cards, Vision Technology
• How to Justify Warehouse Management Systems
• How to Select WMS Providers
• How to Implement WMS

Participants receive a course notebook.

This course counts as two points towards the Supply Chain & Logistics Certificate.

Online Student Requirements:

• 500 MHz Intel Pentium III processor or greater (supports simultaneous record/playback features)
• 128MB of RAM
• High-speed Internet connection (audio/video)
• Full Duplex sound card and speakers
• 65,000-color video display card set to display at 800x600 or higher (video)
• Windows 98SE, Windows ME, Windows 2000 with Service Pack 2 or later, or Windows XP
• Internet Explorer 6.0 or later If using Screen-Reader software: JAWS (v4.02 or greater recommended) or WindowEyes (v4.21 or greater)
• Current version of the RealPlayer. Current Version is 10.0. (available for free download)