Professional Education Course
Systems Operations in Health and Humanitarian Response
Important Course Information
This course is offered in a blended format with content presented both online and face-to-face.
View Online Pre-Course Activities
View Onsite Classroom Activities
Despite having common goals, often the lack of cooperation and coordination between humanitarian organizations results in procurement and allocation inefficiencies. As a result, a systems view of a humanitarian effort is needed to ensure appropriate use of scarce resources to meet the goals at hand. This course will focus on conceptual and modeling skills to understand and effectively manage humanitarian response from a systems perspective. Models will address system characteristics (e.g. demand dependencies) that drive system dynamics and policies to regulate performance. Course topics include methods for improving coordination and collaboration, addressing demand dependencies, and reliably measuring and evaluating system performance.
Who Should Attend
- Tactical & strategic members of Non-governmental organizations
- Private corporations involved in the humanitarian relief efforts
- US Federal government employees
- US State or local government employees
- Humanitarian Foundation members
- TITLES: Program Managers, Director of Field Operations, Disaster Relief Manager, Director of Logistics & Inventory, Logistics Officers
How You Will Benefit
As a participant, you will learn to:
- Describe and model the impact of demand dependencies among the many partners within a health or humanitarian response.
- Identify methods for mitigating or reducing inventory variability and costs through information sharing among supply chain partners.
- Identify opportunities for coordination within organizations and collaboration across organizations for increased efficiency and improved outcomes
- Describe the strategic behavior of decision makers and the impact of the market (or contract) structure on the participant's actions and the overall system dynamics.
- Define evaluation metrics in alignment with the system goals and structure system operations and incentives that address and evaluate these metrics.
- Participants will receive readings, case studies, spreadsheet files, and lecture slides.
- Participants should bring a laptop with Microsoft Excel and wi-fi capability.
There are approximately six hours of pre-course work that must be completed before attending the first day of class. These topics will be covered:
|PRE-COURSE ACTIVITIES (Conducted online)|
|Coordination and Collaboration||3 hours|
|Systems Analysis||4 hours|
|Coordination and Collaboration|
|Day 2:||Dependent Demand|
|System Interactions and Performance Measurement|
Expected time for Pre-course Activities total: 8 hours
NOTE: Pre-course activities will conducted online using a learning management system. Access instructions will be provided to registrants when details become available.
This course is:
- a requirement for the Health and Humanitarian Supply Chain Management Certificate.