Professional Education Course

ISO 9001:2008 Lead Auditor Training

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Course Title: ISO 9001:2008 Lead Auditor Training
Program ID: QUAL 1107P Subject: ISO Standards Training Courses

Sections

Registration DeadlineSection DatesFormat & LocationCEUsFeeStatus
Oct 27, 2014 (Mon)Nov 03, 2014 (Mon) - Nov 07, 2014 (Fri)Atlanta (Georgia Tech Global Learning Center) (this is an onsite course)4.0$1,595OPEN

Registration deadline: October 27, 2014

Due to pre-course preparation, registration will close two weeks prior to the course start date.

Meeting Times
On the first day, check in at least 30 minutes before the class start time

  • Monday, November 3, 2014 (8:30 AM-8:30 PM)
  • Tuesday, November 4, 2014 (8:00 AM-8:30 PM)
  • Wednesday, November 5, 2014 (8:00 AM-6:45 PM)
  • Thursday, November 6, 2014 (8:00 AM-7:00 PM)
  • Friday, November 7, 2014 (8:00 AM-10:15 AM)

Alternate Rates

  • $1436 -- Two or more from the same company that register together
  • $1200 -- IES rate

CRN

14104 and 14413

Important Course Information

This is a blended course consisting of online pre-course work plus classroom sessions.

Course Description

Learn how to approach ISO 9001:2008 registration from the professional lead auditor's point of view and focus on key audit skills that enhance auditing capability. This intensive workshop covers key aspects of leading an audit team for your firm, another firm, or vendors/suppliers.

Participants must successfully complete the online pre-course Executive Introduction to ISO 9001:2008 before attending the ISO 9001:2008 Lead Auditor Training course.

Georgia Tech - EI2 is an RABQSA Certified TPECS Provider for the AU, QM and TL Competency Units.

Who Should Attend

  • Auditors of a company's quality management system
  • Management Reps and Quality Managers of companies undergoing a third-party audit
  • Individuals pursuing RABQSA QMS auditor certification

How You Will Benefit

Students will learn to:

  • Apply ISO 9001:2008 to a set of situations
  • Find information about RABQSA programs
  • Identify objective evidence
  • Identify and document nonconformities
  • Develop an audit plan and checklist
  • Review an agenda for an opening meeting
  • Use interviewing skills and take notes
  • Evaluate objective evidence for conformance
  • Identify which requirement of ISO 9001:2008 applies to a given set of findings
  • Use closing meeting techniques
  • Present audit findings clearly and objectively
  • Prepare an audit report
  • Monitor corrective action

What Is Covered

  • Evaluate a quality system for conformance
  • Learn audit methods and techniques
  • Report findings and follow up the audit
  • Conduct opening and closing meetings
  • Record and report nonconformities
  • Examine quality system documentation
  • Complete practical and written exams

Course Materials

Provided

  • Attendees with US addresses will recieve a copy of the ISO 9001:2008 standard via US mail and must bring it to class.

Required

  • Attendees with international addresses must purchase a copy of the ISO 9001:2008 standard and bring it to class.  By contractual agreement, the standard cannot be shipped outside the US.

Prerequisites

  • Students are automatically registered for the online pre-course at no extra cost.
  • Access instructions for the online learning management system (HELIX) will be in the confirmation letter, which is emailed within 3-5 business days after registration.
  • Course completion requirements and instructions will be provided in the online learning management system (HELIX).

Course Administrator

Tim Israel

Course Agenda

Online Pre-Course (QUAL 1207):  (6 hours)

  • Introduction and Overview
  • Requirements
  • Regis Process
  • Getting Started

Classroom Sessions (QUAL 1107):

Day One

  • Introduction of course and participants
  • History and Relations
  • Quality Model
  • Team Leader Evaluation Ex. 1 = Precourse Questionnaire
  • Exercise 1 Review Of Pre-course Questionnaire (Day 1 Worksheet)
  • Requirements of ISO 9001
  • Knowledge Check B.1.3 - Documentation
  • Team Leader Evaluation – Ex. 2 = QM Evaluation
  • Exercise 2: Evaluation of the Quality Manual
  • Quality Manual Evaluation Checklist with E-mail (A.1.5)
  • Knowledge Check B.1.1-2 = Quality Mgt Principles
  • Nonconformity
  • Team Leader Evaluation – Ex. 3 = NC - Requirements
  • Exercise 3: Requirements of ISO 9001

Day Two

  • Exercise 3: Requirements of ISO 9001 (Part 2)
  • Knowledge Check A.1.2 – Terms and Definitions
  • Audits
  • Overview of the Audit System
  • How to Plan an Audit
  • F.1.3 - Team Selection Card Game
  • Knowledge Check A.1.4 – Feasibility Issues
  • Team Leader Evaluation – Ex. 4 = Audit Plan
  • Exercise 4: Planning an Audit
  • Team Leader Evaluation – Ex. 5 = Prep Checklist
  • Exercise 5: Preparing a Checklist
  • Team Leader Evaluation – Ex. 6 = Non Conformity in Quality Manual
  • Exercise 6: Identifying Nonconformity in Quality Manual Situations
  • Work on Audit Plan and Audit Checklist

Day Three

  • Exercise 6:Identifying Nonconformity in Quality Manual Situations (Part 2)
  • How to Conduct an Audit
  • Knowledge Check A.1.1 – Auditing Principles
  • Opening Meeting
  • Exercise 7: Preparing for and Conducting an Opening Meeting
  • Opening Meeting Video and F.2.1
  • Audit Techniques
  • Knowledge Check A.2.4 – Cultural Situations
  • Knowledge Check A.4.2 – Interviewing Skills
  • Nonconformities
  • Team Leader Evaluation – Ex.8 – Writing Nonconformities
  • Exercise 8: Writing Nonconformities
  • Team Leader Evaluation – Ex.9 – Evaluating Nonconformities
  • Exercise 9: Evaluating Nonconformities
  • Team Leader Evaluation – Ex. 10 – Prep for Audit
  • Exercise 10: Preparing for and Role-playing an Audit
  • Work on Matrix for Ex. 9 and Situ 24

Day Four

  • Exercise 10: Preparing for and Role-playing an Audit (Part 2)
  • Meetings
  • Closing Meeting
  • Exercise 11: Preparing For and Conducting a Closing Meeting (Part 1)
  • Team Leader Evaluation – Ex. 11 = Closing Meeting
  • Exercise 11: Preparing For and Conducting a Closing Meeting (Part 2)
  • Reporting and Follow-up
  • Exercise 12: Writing an Audit Report (Part 1) (Guided)
  • Exam Review
  • Exercise 12: Writing an Audit Report (Part 2) and finish Audit Checklist

Day Five

  • Hand in Audit Report and other Assignments for Grading
  • Exam
  • Course Evaluation