Course Description
Warehousing plays a critical role in assuring high levels of customer service and overall supply chain performance. It minimizes the effects of supply chain inefficiencies; improves logistics accuracy and inventory management; allows product accumulation, consolidation, and customization; and helps mitigate risks of supply chain disruption. However, due to SKU proliferation, time compression, smaller order sizes, international orders, and increased security requirements, the workload and complexity for most warehouse operations has increased dramatically. In many cases the cost of warehousing has increased accordingly.
In World-Class Warehousing and Material HandlingSM learn the principles, practices, metrics,
and systems that combine to minimize a warehouses labor, space, capital, and error costs. Understand the principles and practices that are common denominators of world-class warehousing. Gain a decade's worth of logistics research, education, and consulting project experience. Develop your own warehouse master plan to support the corporation's overall logistics strategy.
At the core of World-Class Warehousing and Material HandlingSM is Dr. Frazelle's RightHouseTM model for warehouse operations, part of LRI's RightChainTM supply chain logistics model. The RightHouseTM model, toolkit, and project initiatives are responsible for millions of dollars in annual savings and are running world-class warehouses in nearly every major industry throughout the world. Typical results include 15% to 30% overall reduction in warehousing costs, significant increases in inventory and shipping accuracy, and 10% to 25% increases in storage density.
Each on-campus course attendee will receive a copy of Dr. Frazelle's World-Class Warehousing and Material Handling book, the first widely published methodology for warehouse problem solving across all areas of the supply chain. The book breaks through the confusing array of technology, buzzwords, and third-party providers to describe the principles required for designing and implementing world-class warehousing operations.
Outline
RightHouseTM: The Role of Warehousing in Logistics & Business
- How to Design Warehouses to Maximize Supply Chain Efficiency
- How to Determine the Optimal Mission for Warehouses and Distribution Centers
RightViewsTM: Warehouse Activity Profiling & Data Mining
- ABC Popularity Analysis
- Demand Families
- Order Completion Analysis
- Peak to Average Ratios
- Staffing Requirements Analysis
RightScoresTM: Warehouse Performance, Cost & Value Measures
- How to Measure and Benchmark Warehouse Performance
- Warehouse Financial Measures
- Warehouse Productivity Measures
- Warehouse Quality Measures
- Warehouse Cycle Time Measures
- Benchmarks for Warehouse Performance
- How to Measure and Motivate Warehouse Operators
- How to Justify Warehouse Projects
RightInsTM: Receiving & Putaway Practices & Systems
- How to Design and Implement Cross- Docking
- How to Achieve Directed Putaway
- How to Achieve Interleaving
- How to Maximize Dock Efficiency
- How to Minimize Dock-to-Stock Time
RightStoreTM: Storage Systems Optimization
- How to Select the Optimal Storage Mode
- Pallet Storage & Retrieval Systems
- Floor Storage, Single-Deep Rack, Double-Deep Rack, Push-Back Rack, Pallet Flow Rack, Lift Trucks, Turret Trucks, ASRS Machines
- Case Storage & Retrieval Systems
- Broken Case Storage & Retrieval Systems
- Bin Shelving, Carton Flow Rack, Storage Drawers, Carousels, Automated Dispensing
- How to Determine Space Requirements
- How to Maximize Storage Density
RightPickTM: Order Picking Principles & Systems
- How to Optimize Item Slotting
- How to Optimize Batch Picking
- How to Optimize Pick Sequencing
RightShipTM: Unitizing & Shipping
- How to Minimize Shipping Costs
- How to Prevent Shipping Damage
- How to Configure Shipping Operations
- How to Choose Containers
RightPathTM: Warehouse Layout Optimization
- How to Minimize Warehouse Travel Time
- How to Streamline Warehouse Flow
- How to Locate Warehouse Activities
RightToolsTM: Warehouse Management Systems
- How to Choose the Optimal Paperless Technology
- RFID Tags, Voice Headsets, Pick-to-Light
- RF Terminals, Smart Cards, Vision Technology
- How to Justify Warehouse Management Systems
- How to Select WMS Providers
- How to Implement WMS
Every effort is made to present the course as advertised herein; however, circumstances may make it necessary to alter
the schedule and/or presenters. For more information, please contact Georgia Tech Supply Chain & Logistics Institute at (404) 894-2343.
Program Director
Edward H. Frazelle, Ph.D., founding director of the Georgia Tech Supply Chain & Logistics Institute (SCL) and President and CEO of Logistics Resources International (LRI), directs the Supply Chain Management Series. As an educator, Dr. Frazelle has trained more than 50,000 professionals in the principles of world-class supply chain logistics; as a consultant he has assisted more than 100 corporations and government agencies in North America, South America, Europe, Asia and Africa in their pursuit of world-class supply chains; as an author he has authored, co-authored, and/or contributed to seven books and over twenty articles on supply chain logistics including Supply Chain Strategy, World-Class Warehousing and Material Handling, Facilities Planning, and The Language of Logistics; and as a professor he has lectured at Cornell, Northwestern, the University of Wisconsin, Waseda University, Kyushu Institute of Technology, and the National University of Singapore. His books have been translated into five languages including Japanese, Chinese, Korean, Spanish, and Portuguese.
Dr. Frazelle's achievements have been recognized by the Council of Supply Chain Management Professionals, the Warehousing Education and Research Council, the Material Handling Institute, and the Institute of Industrial Engineers. He was recently named Georgia Tech's Outstanding Professional Educator, and is a former president of the International Material Management Society and member of the board of directors for the Warehousing Education & Research Council.

Supply Chain Management Series
The Supply Chain Management Series (SCMS) are proven, practical, interactive, and dynamic seminars objectively presenting best practices and tools for maximizing financial, service, and quality performance across the entire supply chain. They have been presented since 1991 to more than 10,000 professionals throughout the world. The series includes four courses developed and taught by Dr. Ed Frazelle.
At the core of each course is Dr. Frazelle's RightChain™ model for supply chain logistics. RightChain™ projects have yielded more than $2 billion in bottom line impact to date. The RightChain™ model has been adopted as the supply chain management model by many major corporations in a variety of industries around the world. Typical projects have a bottom line impact ranging from 1% to 5% of sales, inventory reductions between 20% and 40%, and 20% to 50% improvement in perfect order percentage.
SCMS courses are offered live, on-site, and online.
Overall Series Benefits
- Develop and benchmark supply chain performance metrics
- Reduce and manage supply chain costs
- Optimize supply chain networks
- Optimize supply chain inventory
- Improve customer service
- Outsource logistics operations
- Select supply chain information systems
- Secure a supply chain
Supply Chain Management Series Approach to Education
The SCMS was created to close the educational gap in supply chain logistics and help prepare professionals to anticipate and solve problems. One major contributing factor to the lack of success in supply chain logistics initiatives is that most professionals working in this discipline are not educated in supply chain logistics. More than 90% of the professionals working in supply chain and logistics lack an undergraduate, graduate, or professional logistics degree,
which is a major contributing factor to the lack of success in supply chain logistics initiatives.
The four courses in the series are designed for professionals and managers across the entire supply chain (procurement, manufacturing, distribution, transportation, warehousing, and
retail) who need university-based education and credentials to prepare them for increasing responsibilities in logistics and supply chain management.
Program Fee
For on-campus courses, the program fee includes continental breakfasts, lunches, breaks, and all classroom materials. For online courses, the program fee includes online access to the course
website for twelve months. Checks made payable to Georgia Tech are accepted for payment, as well as VISA, MasterCard, American Express, or Discover cards. Note that your credit card will be charged as soon as your registration is received. Registrants should make payment arrangements prior to the start of the program. Advance payment arrangements are required to guarantee your place in the program. If a program registrant
must cancel, a substitution or transfer to another program can be made.
If the Georgia Tech Supply Chain & Logistics Institute must cancel a program, registrants will receive a full refund. Georgia Tech, however, cannot assume the responsibility for other costs incurred. Due to program enrollment limits, early registration is encouraged. Registrations will be acknowledged by a letter of confirmation from Professional Education.
Discount
If you have attended a SCL program before or are a member of CSCMP, the discounted course fee is $3,575. Members of INFORMS, NASSTRAC, AST&L, and the Atlanta Logistics Innovation Council may also receive the discounted rate of $3,575 for this course.
Certificate Program
Click here for details about the Supply Chain & Logistics Certificate program.

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Please note that our online offering requires Real Player.
Recommended System Requirements
- 500 MHz Intel Pentium III processor or greater (supports simultaneous record/playback features)
- 128MB of RAM
- High-speed Internet connection (audio/video)
- Full Duplex sound card and speakers
- 65,000-color video display card set to display at 800x600 or higher (video)
- Windows 98SE, Windows ME, Windows 2000 with Service Pack 2 or later, or Windows XP
- Internet Explorer 6.0 or later
- If using Screen-Reader software: JAWS (v4.02 or greater recommended) or WindowEyes (v4.21 or greater)
- Current version of the RealPlayer. Current Version is 10.0. (available for free download)
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On-Site Programs
Do you have 10 or more employees in need of training? If so, contact Tammy Artosky at tammy.artosky@isye.gatech.edu or 404-894-1713 for more information on:
- Volume discounts for on-campus training
- Customized training at your location
- Remote access to Georgia Tech's on-campus course
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