Professional Education Subject
Health Care
The United States Healthcare system is a complex, challenging environment for patients, medical, and support professionals. Increasing concern around privacy and the rising cost of healthcare mean doctors, nurses, and practitioners are expected to see more patients in less time, without diminishing the quality of treatment. Patients demand empathy, accurate diagnosis, and expect that their personal information will be kept secure and confidential.
In response, Georgia Tech Professional Education leveraged the expertise of its faculty to offer a variety of healthcare courses that meet these demands. Course participants will develop practical, applicable skills including:
- Industry best-practices
- Advances in information technology and health informatics
- Effective and empathetic communication skills
- An understanding of how to better serve patients and customers
Courses In This Subject
- Lean for Healthcare: Turnover Time Reduction (HLTH 1011P)—
Learn the concepts, methods and approaches used for reducing the amount of time required to "change over" a resource and includes a hands-on simulation.
- Lean Healthcare - Applying Value Stream Mapping and A3 Problem Solving Methods (HLTH 1013P)—
In this distance delivered course, each course participant will apply Value Stream Mapping and A3 Problem Solving, discussed in the one-week Lean Healthcare Training course, to a specific process and problem his/her own workplace.
- Lean Healthcare Introduction - A Case Study Review (HLTH 1012P)—
This course, delivered in a distance format, consists of four foundational case studies that provide an operational background of the lean methodology.
- Lean Healthcare Training – How to Apply Lean Thinking to Healthcare Organizations (HLTH 1010P)—
Learn the concepts, methods and approaches of a lean management system and the practical application of lean through a hands-on Emergency Department simulation.
- Lean Overview and Simulation for Healthcare (HLTH 3200P)—
Learn the concepts, methods and approaches of a lean management system and the practical application of lean through a hands-on simulation.
- Pre-planning Strategy for Health and Humanitarian Organizations (LOG 5001P)—
Relief requirements for public health and humanitarian events are in general both unknown in size and type, and are affected by dynamic and hard to measure factors such as geographic location, local economy, infrastructure, social and political conditions, etc. This course will examine methods and models for making pre-planning decisions and explore the significant value that is obtained through informed decision-making in advance of an unpredictable event.
- Systems Operations in Health and Humanitarian Response (LOG 5003P)—
This course will focus on conceptual and modeling skills to understand and effectively manage humanitarian response from a systems perspective. Models will address system characteristics (e.g. demand dependencies) that drive system dynamics and policies to regulate performance. Course topics include methods for improving coordination and collaboration, addressing demand dependencies, and reliably measuring and evaluating system performance.
- Tactical Decision Making in Public Health and Humanitarian Response (LOG 5002P)—
This course will explore methodologies for tactical decision making including procurement and inventory policies, strategies for distribution and allocation of limited resources, and transportation decisions. It will assist in mitigating or reducing inventory variability and costs and increase service levels through information sharing.

