The IT Management Program is designed to help IT managers develop their leadership skills and business acumen, and effectively manage teams, projects, and processes to deliver superior value. The IT Management core curriculum consists of five modules (modules 2, 3, 4, 7 and 8) that cover the fundamentals of successfully managing the IT function, while an additional three modules (modules 1, 5 and 6) provide an understanding of the overall business context and leadership approaches.

This program is designed for IT managers in the central IT function, and distributed IT areas, as well as managers in other functional areas with IT interface responsibilities. Typical participants are high potential IT specialists who are moving into leadership roles that require them to manage teams, personnel, vendors, and relationships, while delivering effective business solutions to their internal and external clients. The program is also suitable for other managers who need to develop a better understanding of the role of IT in the enterprise.

In each of the eight modules, participants will gain enhanced abilities and skills that can be immediately applied in the workplace to manage the IT function.

MODULE ONE

Session 1: Analyzing Financial Statements

• Develop the ability to read and understand the four basic financial statements.
• Learn to evaluate the financial statements using both ratio and vertical analysis methods.
• Examine the important information included in financial statements for industry and competitor analysis.

Session 2: Developing an IT Strategic Plan

• Understand business strategy and competitive advantage
• Learn how to analyze firm success factors and create an IT strategic plan
• Learn how to create greater value for the organization through effective use of IT

Session 3: Developing a Business Case for IT

• Understand basic concepts in corporate finance such as the time value of money and cost of capital
• Learn how to justify IT investments and develop a business case for IT projects

Session 4: IT Governance and Project Management

• Understand how to organize the IT function to improve performance
• Understand why IT projects fail
• Learn project management tools and techniques to increase project success

MODULE TWO

Session 5: Leading and Managing High Performance Teams

• Understand models of leadership and management styles
• Understand the characteristics of high performing teams
• Develop strategies for influencing others without authority
• Develop approaches for dealing with difficult people

Session 6: Managing Change

• Understanding the business drivers for change
• Assessing the political landscape for change
• Understanding the different stages and roles in change implementation
• Proven tools for measuring change progress and outcomes
• Developing versatility in change leadership behaviors

Session 7: Managing IT Operations and Risks

• Develop the skills to manage the risks involved in IT investments
• Develop methods to manage IT security risks
• Develop a business continuity plan to minimize the impact of IT failures

Session 8: Managing Outsourced Relationships

• Understand the cost – benefits of IT outsourcing
• Develop a framework to decide what to outsource or offshore
• Develop a vendor management approach that creates effective partnerships

The program fee includes instructional and certification fees, instructional materials and case studies, books, computer simulation fees, lunch, snacks, Internet connectivity, and parking.

• Deborah Turner
• Dennis Nagao
• Narayanan Jayaraman
• Nate Bennett
• Saby Mitra
• Sandra Slaughter
• Sri Narasimhan

This course is required for the IT Management Certificate